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Friday, April 10, 2026

COVID-19 Public Health Tips: Safer Transportation To Necessary Medical Care

Even with the Governor’s Stay at Home order in place, people may need to travel to a medical provider for important medical appointments or to seek care for COVID-like illness.

Whenever possible, drive yourself or have a friend or family member give you a ride in a personal vehicle to minimize exposure to others. Limit the number of people in the car to as few as possible, ensure everyone in the car wears a mask, increase airflow as much as possible by putting the windows down, and clean and disinfect all surfaces before and after the trip.

People should avoid public transportation, ride-sharing or taxis. Public Health is working with King County Metro to create a separate service for COVID-positive individuals who need to travel for medical care.

Working with Metro to develop COVID-transportation for people with disabilities

Metro Access is maintaining its traditional service area, hours and days of service, and may be an option for fixed-route riders with disabilities who are not currently certified for Access service.

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Customers with disabilities who are no longer able to reach their essential destinations using fixed-route service can contact the Access Transportation Call Center at 206-205-5000 for assistance with both urgent and ongoing essential transportation needs.

Customers with disabilities who have urgent transportation needs do not need to be currently certified for Access service. However, those with an ongoing need for transportation will need to apply for Access service through Metro’s temporarily streamlined eligibility process.

To learn more about safely traveling to medical appointments, see Public Health Insider, the news blog for Public Health.

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